Shipping Policy

Last Updated: [6/24/2026]

Thank you for shopping with HitBox Sports. We are committed to processing and shipping your order as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after payment is received.
• Orders are not shipped or delivered on Sundays or holidays.
• During periods of high order volume, processing times may be extended. If there is a significant delay, we will notify you via email.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on the shipping method selected and the delivery destination.

Estimated delivery times:

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.

Shipping Destinations

We currently ship to United States / Canada / Internationally.

Customers are responsible for any applicable customs duties, taxes, or import fees for international shipments.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information, if available.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an invalid address, additional shipping charges may apply.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit:

• Contact us within 5 days of the expected delivery date.
• Please include your order number and, if applicable, photos of the damaged package or items.
• We will work with the shipping carrier to resolve the issue as quickly as possible.